Contact Information

Dental Medicaid Facilitator – Jessica Emmerich

Email jemmerich@oralhealthmissouri.org or Call/Text (573) 536-2474

The Dental Medicaid Facilitator supports providers by partnering with MO HealthNet and MDA to assist with provider enrollment and other provider issues.

Medicaid Mini Series - Getting started as a Medicaid provider may seem daunting, but our session recaps will get you up to speed. 

MO Medicaid Matters

MDA – Why Become a Dental Medicaid Provider Medicaid MOHealthNet (modental.org)

MO HealthNet – Information for Providers Provider Information| Missouri Department of Social Services, MO HealthNet Division


Webinars and Trainings

Let's Talk About Dental Medicaid

Tuesday - October 3rd 9:00 - 10:00 am

Join us for a monthly meeting where you can get all your questions about Dental Medicaid answered!  This informal meeting will take place on the first Tuesday of each month at 9:00am starting September 5th.

Jessica Emmerich, Dental Medicaid Facilitator, will be on the call to answer any questions and offer assistance along with a MO HealthNet representative.

Register to Attend


Realities of Medicaid: A Model for Anesthesia Services through MO HealthNet

Friday - September 1st 10:00- 11:00 am

Most dental providers encounter the same barriers whether they are enrolled with Medicaid or not.  This session will present a model of how dental providers can address the barrier of Sedation/Anesthesia services.  Hear firsthand how dental provider can see Medicaid patients and provide the Anesthesia services they need.

Watch the Recording


Realities of Medicaid: A Model for Orthodontic Services through MO HealthNet

Friday - September 15th 2:00 - 3:00 pm

This session will present a model of how Orthodontic services can be offered to Medicaid patients.  Hear firsthand how dental providers can see Medicaid patients and provide the Orthodontic services they need.

Watch the Recording

View the Presentation


MO Medicaid Matters Mini-Series

MO Medicaid Matters

Find more information and recordings here


Dental Provider Credentialing, Policy & Claims Webinar Series

In this webinar series, you will hear from each of the Managed Care plans and MO HealthNet about the process and benefits of each plan.

Watch the recordings here

MO HealthNet Provider Enrollment Presentation


Dental Medicaid Town Hall

Hear panelists (and Medicaid providers) Drs. Aaron Bumann, Emily Hahn, Ron Wilkerson and Jessica Emmerich (Missouri's Medicaid Facilitator) speak about their experiences, day-to-day operations and more.

 Watch the recording


Medicaid 101 for Dental Providers

Watch the recording

View the Presentation

There are PowerPoints specific to Dental and a General PowerPoint that discusses eligibility, spend down, and resources.

https://dss.mo.gov/mhd/providers/education/


MO HealthNet Provider Resources and Information

MMAC Provider Enrollment

Missouri Medicaid Audit and Compliance (MMAC) Missouri Medicaid Audit & Compliance » Providers - Missouri Medicaid Audit & Compliance (mo.gov)

If you have questions or need assistance completing the enrollment forms, contact the Provider Enrollment Unit by e-mail at MMAC.providerenrollment@dss.mo.gov .  


Training Resources

MO HealthNet Provider Billing Webinar Education and Training Resources | Missouri Department of Social Services (mo.gov)

Dental Policy and Billing PowerPoint Dental Policy and Billing Resources (mo.gov)

For questions about fee-for-service training, and education on billing and procedures contact the Provider Education Unit at (573) 751-6683 or email mhd.provtrain@dss.mo.gov 

Amanda Fahrendorf, Dental Education and Training Specialist - Amanda.Fahrendorf@dss.mo.gov


For questions regarding billing, contact the Provider Communications Unit at 573-751-2896 or send inquires via eMOMED


For technical assistance with eMOMED contact the Help Desk at (573) 635-3559


Managed Care Assistance

If you are unable to resolve a Managed Care issue directly with a health plan, you may contact a Managed Care Liaison at MHD.MCCommunications@dss.mo.gov


Managed Care Plan 

Dental Contractor 
Healthy Blue 833-388-1407
Home State Health 855-694-4663
UnitedHealthcare 866-292-0359  
DentaQuest 800-417-7140 
Envolve 855-434-9240 
Envolve 855-434-9240  

 

A sub plan administered by Home State Health is Show Me Healthy Kids (877-236-1020), specifically for instances of state custody, adoption subsidies and foster care