Contact Information
Jessica Emmerich, Dental Medicaid Facilitator
Email jemmerich@oralhealthmissouri.org or Call/Text (573) 536-2474
The Dental Medicaid Facilitator supports providers by partnering with MO HealthNet and MDA to assist with provider enrollment and other provider issues.
Medicaid Mini Series - Getting started as a Medicaid provider may seem daunting, but our session recaps will get you up to speed.
Greater Access to Dental Care through MO HealthNet - More Missourians should be able to get routine dental care with a recent change in the way providers are paid by the state.
Dental Provider Toolkit (Resources)
MO Medicaid Matters - Flyer for Providers
Medicaid Myths Debunked
Enrollment & Credentialing Checklist
3 Steps to Determining Eligibility & Reimbursement
- NEW - MO HealthNet Provider Overview Guide
- NEW - MO HealthNet (Missouri Medicaid) Provider Enrollment Guide
Let's Talk About Dental Medicaid
You pick the time and day
We're Offering Individual Medicaid Support
Medicaid credentialing and billing can seem overwhelming, but we're here to help. Use the button below to schedule a time to chat with Jessica Emmerich about your challenges or questions. We're here for you.
Realities of Medicaid: MO HealthNet Audit Overview
An audit is typically concerning to providers. In this webinar, Missouri Medicaid Audit & Complaince (MMAC) Director Dale Carr will provide an overview of his unit's functions and useful information about MMAC audits and official request for information. Dale Carr will dispel some myths and explain the most common reasons why dental providers are selected for a desk or on-site audit, or asked to provide documentation for a single claim.
Realities of Medicaid: Understanding What's Covered
Providers that have not worked with MO HealthNet may find starting the process challenging. MO HealthNet has processes and procedures that may differ from what providers see with other payors, however most providers find these processes and procedures to be workable. This webinar will give providers a look at what they need to know to get started. This webinar will explain the basics of eligibility and coverage, including prior autorizations, how to address services not covered and other requirements.
Realities of Medicaid: A Model for Anesthesia Services through MO HealthNet
Most dental providers encounter the same barriers whether they are enrolled with Medicaid or not. This session will present a model of how dental providers can address the barrier of Sedation/Anesthesia services. Hear firsthand how dental provider can see Medicaid patients and provide the Anesthesia services they need.
Realities of Medicaid: A Model for Orthodontic Services through MO HealthNetThis session will present a model of how Orthodontic services can be offered to Medicaid patients. Hear firsthand how dental providers can see Medicaid patients and provide the Orthodontic services they need. |
MO Medicaid Matters Mini-Series
Find more information and recordings here
Dental Provider Credentialing, Policy & Claims Webinar Series
In this webinar series, you will hear from each of the Managed Care plans and MO HealthNet about the process and benefits of each plan.
MO HealthNet Provider Enrollment Presentation
Dental Medicaid Town Hall
Hear panelists (and Medicaid providers) Drs. Aaron Bumann, Emily Hahn, Ron Wilkerson and Jessica Emmerich (Missouri's Medicaid Facilitator) speak about their experiences, day-to-day operations and more.
Medicaid 101 for Dental Providers
There are PowerPoints specific to Dental and a General PowerPoint that discusses eligibility, spend down, and resources.
MO HealthNet Provider Resources and Information
MMAC Provider Enrollment
Missouri Medicaid Audit and Compliance (MMAC) Missouri Medicaid Audit & Compliance » Providers - Missouri Medicaid Audit & Compliance (mo.gov)
If you have questions or need assistance completing the enrollment forms, contact the Provider Enrollment Unit by e-mail at MMAC.providerenrollment@dss.mo.gov .
Training Resources
For questions about fee-for-service training, and education on billing and procedures contact the Provider Education Unit at (573) 751-6683 or email MHD.Education@dss.mo.gov
For questions regarding billing, contact the Provider Communications Unit at 573-751-2896 or send inquires via eMOMED
For technical assistance with eMOMED contact the Help Desk at (573) 635-3559
Managed Care Assistance
If you are unable to resolve a Managed Care issue directly with a health plan, you may contact a Managed Care Liaison at MHD.MCCommunications@dss.mo.gov
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Managed Care Plan |
Dental Contractor |
| Healthy Blue 833-388-1407 Home State Health 855-694-4663 UnitedHealthcare 866-292-0359 |
DentaQuest 800-417-7140 Envolve 855-434-9240 |
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A sub plan administered by Home State Health is Show Me Healthy Kids (877-236-1020), specifically for instances of state custody, adoption subsidies and foster care |
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