Contact Information

 Jessica Emmerich, Dental Medicaid Facilitator

Email jemmerich@oralhealthmissouri.org or Call/Text (573) 536-2474

The Dental Medicaid Facilitator supports providers by partnering with MO HealthNet and MDA to assist with provider enrollment and other provider issues.


MO Medicaid News and Blogs

Medicaid Mini Series - Getting started as a Medicaid provider may seem daunting, but our session recaps will get you up to speed. 

MO Medicaid Matters

Greater Access to Dental Care through MO HealthNet - More Missourians should be able to get routine dental care with a recent change in the way providers are paid by the state. 


Dental Provider Toolkit (Resources)

MO Medicaid Matters - Flyer for Providers
Medicaid Myths Debunked
Provider Credentialing Checklist
Missouri Dental Provider Medicaid Enrollment Guide
3 Steps to Determining Eligibility & Reimbursement

Find a Dentist in Your Area


Webinars and Trainings

Let's Talk About Dental Medicaid

You pick the time and day

We're Offering Individual Medicaid Support

Medicaid credentialing and billing can seem overwhelming, but we're here to help.  Use the button below to schedule a time to chat with Jessica Emmerich about your challenges or questions.  We're here for you.

Request Support


Realities of Medicaid: MO HealthNet Audit Overview


An audit is typically concerning to providers. In this webinar, Missouri Medicaid Audit & Complaince (MMAC) Director Dale Carr will provide an overview of his unit's functions and useful information about MMAC audits and official request for information.  Dale Carr will dispel some myths and explain the most common reasons why dental providers are selected for a desk or on-site audit, or asked to provide documentation for a single claim.

Watch the Recording


Realities of Medicaid: Understanding What's Covered

Providers that have not worked with MO HealthNet may find starting the process challenging.  MO HealthNet has processes and procedures that may differ from what providers see with other payors, however most providers find these processes and procedures to be workable.   This webinar will give providers a look at what they need to know to get started.  This webinar will explain the basics of eligibility and coverage, including prior autorizations, how to address services not covered and other requirements.

Watch the Recording


Realities of Medicaid: A Model for Anesthesia Services through MO HealthNet

Most dental providers encounter the same barriers whether they are enrolled with Medicaid or not.  This session will present a model of how dental providers can address the barrier of Sedation/Anesthesia services.  Hear firsthand how dental provider can see Medicaid patients and provide the Anesthesia services they need.

Watch the Recording


Realities of Medicaid: A Model for Orthodontic Services through MO HealthNet

This session will present a model of how Orthodontic services can be offered to Medicaid patients.  Hear firsthand how dental providers can see Medicaid patients and provide the Orthodontic services they need.

Watch the Recording

View the Presentation


MO Medicaid Matters Mini-Series

MO Medicaid Matters

Find more information and recordings here


Dental Provider Credentialing, Policy & Claims Webinar Series

In this webinar series, you will hear from each of the Managed Care plans and MO HealthNet about the process and benefits of each plan.

Watch the recordings here

MO HealthNet Provider Enrollment Presentation


Dental Medicaid Town Hall

Hear panelists (and Medicaid providers) Drs. Aaron Bumann, Emily Hahn, Ron Wilkerson and Jessica Emmerich (Missouri's Medicaid Facilitator) speak about their experiences, day-to-day operations and more.

 Watch the recording


Medicaid 101 for Dental Providers

Watch the recording

View the Presentation

There are PowerPoints specific to Dental and a General PowerPoint that discusses eligibility, spend down, and resources.

Dental | mydss.mo.gov


MO HealthNet Provider Resources and Information

MMAC Provider Enrollment

Missouri Medicaid Audit and Compliance (MMAC) Missouri Medicaid Audit & Compliance » Providers - Missouri Medicaid Audit & Compliance (mo.gov)

If you have questions or need assistance completing the enrollment forms, contact the Provider Enrollment Unit by e-mail at MMAC.providerenrollment@dss.mo.gov .  


Training Resources


For questions about fee-for-service training, and education on billing and procedures contact the Provider Education Unit at (573) 751-6683 or email MHD.Education@dss.mo.gov


For questions regarding billing, contact the Provider Communications Unit at 573-751-2896 or send inquires via eMOMED


For technical assistance with eMOMED contact the Help Desk at (573) 635-3559


Managed Care Assistance

If you are unable to resolve a Managed Care issue directly with a health plan, you may contact a Managed Care Liaison at MHD.MCCommunications@dss.mo.gov


Managed Care Plan 

Dental Contractor 
Healthy Blue 833-388-1407
Home State Health 855-694-4663
UnitedHealthcare 866-292-0359  
DentaQuest 800-417-7140 
Envolve 855-434-9240 

 

A sub plan administered by Home State Health is Show Me Healthy Kids (877-236-1020), specifically for instances of state custody, adoption subsidies and foster care